Press Release as PDF: Midwestern Values, National Appeal – A Decade Later, OMEGA Processing and a Multi-Market Expansion – 4.4.13 Press Release
The national appeal of a Midwestern culture, attitude and set of values has put the track shows on OMEGA Processing Solutions LLC (www.omegap.com) founders/partners Scott Anderson and Todd McHugh, targeting three specific new market expansions into major U.S. cities/regions in 2013, one year after invading the Milwaukee, Knoxville, Phoenix and Tampa markets.
The 10-year payments processing company from Fort Thomas, Ky., hurtling headfirst towards $2 billion annually in electronic payments processing volume, covers its Midwestern foundation in the Ohio, Kentucky and Indiana markets from its headquarters in Northern Kentucky, a prime economic-development engine for the Greater Cincinnati market.
From there, an impressive national expansion has significantly increased in speed over the last two years. OMEGA Processing, which has always served a national clientele, is celebrating its 10-year anniversary this year by opening up the three new 2013 markets, on the heels of opening four new offices in 2012.
Energized in 2011 with its first market expansion in Cedar Rapids, Iowa – which, in OMEGA terms, is salaried OMEGA personnel, with offices engaged in the local/regional economies, “boots on the ground,” and invested in the communities – OMEGA deepened its original Midwestern roots into the Iowa, Missouri and Illinois markets, via Cedar Rapids.
“OMEGA Processing is local, and has been a part of the Northern Kentucky community for a long time. They’ve been a partner of The Bank of Kentucky for several years, and they’ve adapted well, and changed, with the industry and regulatory challenges along the way,” said Mark Exterkamp, executive vice president of the Bank of Kentucky (www.BankofKy.com), an OMEGA Processing partner for the last nine years.
“There is an open line of communication between our companies, and that results in better service and a growing business.
“The merchant world is very competitive, and we just want to stick to building lasting relationships, based on customer service and sound financial solutions for customers,” Exterkamp said.
“OMEGA Processing has a terrific staff, its leaders have a clear vision, and their service is excellent,” said Jack Coors, president and CEO of The North Side Bank and Trust Co. (www.NorthSideBankandTrust.com). North Side Bank and OMEGA Processing have been partners for last eight years.
THE OMEGA MULTI-MARKET EXPANSION CONTINUES
This year, OMEGA Processing is planning to open three new offices in three major, strategic U.S. cities/regions, drawing on the same successful formula: hire the best people possible, put them on the OMEGA Processing payroll, and turn them loose. The company has grown to 37 full-time employees, prior to the new wave of 15 new hires.
If the 2013 wave of hirings go as planned, and OMEGA Processing eclipses the 50-employee mark for the first time later this year, company officials expect OMEGA to continue hiring in 2014, and beyond, at the same pace.
What’s important to the partners of OMEGA Processing – the two-dozen-plus financial institutions nationwide, officially known as the “acquiring” and “issuing” banks when credit-, debit-, and gift-card electronic transactions are engaged – are that the company, and its people, share the same set of Midwestern values that have appealed to the industry nationwide.
“The banking industry has encountered seismic changes since the financial crisis, and it’s extremely important that our vendor partners, like OMEGA, are committed to service; to being transparent and fair; and to be at the forefront in their respective field,” added Exterkamp.
“OMEGA has successfully done this for The Bank of Kentucky.”
A COMMITMENT TO COMMUNITY AND CORPORATE GROWTH
“When our customers call OMEGA, they want service, and we don’t want any complaints from our customers. We had previous payment processing companies, and it was a nightmare, let me tell you,” said Coors, with North Side Bank and Trust.
“With OMEGA, the experience has been tremendously positive. Our customers are satisfied, and with us, that’s the bottom line.”
“OMEGA is local, and they’ve been a partner for years. Our customers appreciate that both of us, The Bank of Kentucky and OMEGA Processing, share a commitment to helping local businesses grow and expand in our area,” Exterkamp added.
“OMEGA’s approach to service is similar to ours, and at its core, is timely service and top-notch technology, right here in Northern Kentucky.”
“In an industry where trust is paramount, it’s an exciting day to see so many clients and merchants in the business world, and so many of our new, and old financial partners from the banking industry, celebrate our 10-year anniversary with us,” said Scott Anderson, company CEO.
“Customers can count on on-site visits, and a hands-on approach, that is generally missing in the merchant world,” concluded Exterkamp. “Branch Managers and Lenders often team-up with OMEGA to help provide solutions to corporate clients, and that is a huge value-add, in my opinion.”
“We’ve been fortunate enough to find the right people, and to be able to put those people in a position to help OMEGA merchants, our company, and themselves. We’re by no means finished looking for more,” said McHugh, referring to a recent OMEGA Processing press release announcing 15 new openings for full-time positions at OMEGA.
For more information about OMEGA Processing Solutions, please call (866) 888-9724, visit www.omegap.com, follow OMEGA on Twitter at @OmegaProcessing or send Scott or Todd an email at email@example.com or firstname.lastname@example.org.
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